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A new day, and a new question: what gift to send to one of my numerous relatives and friends? I admit that I have already tried a lot of different websites, some of them even more than once. So why not take the beaten path? Well, because I like trying something new, each time I need to, and, besides, how else are you going to discover new places?!
This time I was looking for something unusual, something I have never gave anyone, since that was my best friend’s birthday. Moreover, since we’ve known each other for more than 10 years, I think you can imagine that it becomes more and more difficult with years to surprise her with something extraordinary.
To be sincere, I have never ordered from a foreign company; every gift basket company I have ever reviewed till now is situated in the United States, but this time it was going to be different, I thought. So I stumbled upon a UK company called Clearwaters Hamper, and thought, ‘why not?’ They say they’ve been operating in the gift industry for more than 3 decades, being established in 1979. And I do like companies with history, it inspires respect and seems trustworthy.
So I started browsing their website. At first, I was a little confused, as I couldn’t find their birthday presents in the left sided menu. It took me about 5 minutes to realize that it could be found at their top menu. However, taking a closer look, I finally found it in the left sided menu, as well.
What I also liked about the website, was their gift basket filter. There is no need to browse their entire selection of birthday gifts, since it’s very impressive, so, in case you don’t have enough time for that or know the exact type of gift you are looking for, you can use their top filter. For example, I knew that my friend doesn’t drink alcohol, so I chose the ‘alcohol free option. If your friend or relative is a vegetarian, or likes beer, chocolate and sweets, is a child, or a grown up man or woman, etc., you can also chose any option, and select from certain gift baskets.
In general, I liked their website, although, my only recommendation to the owners of this wonderful gift basket store would be to brighten its colors, since it looks too dull and unappealing.
But, yes, I would recommend this website to anyone willing to send their loved ones a great gift basket for several reasons:
They sent me e-mails each time my order underwent a specific stage, so no guesswork.
Their customer service representatives were very professional, polite and understanding.
My friend moved, and I learned about this only after placing my order. Of course, I panicked, but then e-mailed the customer service from Hamper gift baskets who have immediately contacted the local delivery depot and arranged for re-delivery to the correct address, sending me e-mail confirmation. Awesome, isn’t it?
They have an “easy” to use tracking system, that’s how I knew that my order hasn’t reached the recipient.
And, finally, everything was packaged beautifully and arrived in time, in spite of incorrect address. My friend was delighted, and told me she would order from them, as well.
Nancy, Your Gift Basket Advisor.