Find out more about HarryandDavid.com
Ding dong… it’s that time of year when miracles are possible and gifts are in order! Although I don’t mind miracles and gift getting, gift giving has become a problem since I moved away from my hometown – rather than delivering them in person, I have to use gift basket websites.
I decided to go for Harry & David’s store (www.harryanddavid.com) while picking the gift for Aunt Mary. She has a sweet tooth, so I figured that she would be happy with a gourmet gift basket. The website certainly looked nice: it was decorated with the festive green and red of the holiday season, and the pictures were so yum that I had some trouble choosing the gift and ate the whole cake I made just this morning, although it was after 6pm. Oh well, things you would do for your dear aunt.
But let’s go back to the website. The nice design and pictures where not the only reason I chose it: it promised free shipping with delivery guaranteed by Christmas, and this is the kind of guarantee you need when you want to make sure that your aunt will not think that her favorite niece has forgotten about her. I also liked that it’s a family business – I think that family values are largely underestimated these days.
After 30 minutes of browsing with frequent tea & cake breaks, I finally chose the gift for Aunt Mary, David’s Holiday Gift Tower. It was neither cheap nor too expensive ($49.95) – I don’t want her to spend too much money on my gift next year – and included three boxes with some pears, apples, raspberry galettes, truffles, chocolate cherries, and popcorn.
After hitting the “Add to cart’ button, I almost immediately got to the checkout page and was presented with two options – Paypal or a regular checkout procedure. Ever since my lil’ sis became the victim of fraud, I try to use Paypal whenever possible, so I chose the first option. On the page where you confirm the arrival date, I could select the greeting type – the gift could be sent anonymously (didn’t want that), be accompanied by a greeting on package label (for free) or a greeting card for an extra $3.95. I chose a lovely vintage- style postcard with Christmas-tree decorations and completed the order. It was a Thursday six days before Christmas, the last day when standard delivery was available (by the way, those greeting cards are not available for overnight shipping or international orders). The gift matter was out of my hands now. All I had to do was to wait.
I received a call from Aunt Mary on Christmas Day. She told me that she received the gift, thanked me and wished me a merry Christmas. But I knew she’s so polite that she wouldn’t tell me if there was anything wrong with the tower that is why I called my cousin Christina and asked me to tell more about the gift. She told me that the fruit (pears and apples) were not particularly fresh and my aunt decided to put them in cake instead of just eating them, although the rest of the order seemed fine.
Harry & David stood by their promise and delivered the order in time for Christmas, but I wish its contents were a bit fresher. I would buy perishable goods from this website with caution.
Stacey, the Giftbasket Advisor.